Starting the Card Creation Process

From the home screen of the Niqati merchant app, tap the "+" button or "Create Card" to begin building your loyalty program.

Step 1: Basic Information

The first step is to provide the basic information that will appear on your loyalty card.

Card Name

This is the name customers will see on their card. Choose something memorable and relevant to your business.

• Good examples: "Coffee Club", "Rewards Card", "Loyalty Pass"
• Avoid: Generic names like "Card" or "Loyalty"

Description

A brief description of your loyalty program. This appears on the card and helps customers understand what it's for.

Store Display Name

How your business name appears on the card. This can be different from your registered business name — use what customers know you as.

Backfields

Add up to 10 custom fields to the back of the card. These can include:

• Website URL
• Social media links (Instagram, Twitter, etc.)
• Location and address
• Menu or services link
• Phone number
• Special offers

Learn more about backfields in Card Backfields.

Step 2: Card Design

Customize the visual appearance of your card to match your brand identity.

Colors

Choose from preset color themes or customize your own:

• Primary color: The main background color of the card
• Secondary color: Accent color for highlights and details
• Text color: Automatically adjusted for readability

Logo

Upload your business logo:

• Format: PNG (recommended) or JPG
• Size: Square aspect ratio (1:1)
• Resolution: High resolution (at least 512x512 pixels)
• Background: Transparent PNG works best

Banner

Select a banner image from the catalog or upload your own. The banner appears at the top of the card and adds visual interest.

Preview

As you make changes, the preview updates in real-time. You can switch between Apple Wallet and Google Wallet previews to see how your card will look on both platforms.

Step 3: Points Rules

Choose how customers earn points. This is the core of your loyalty program.

Points per SAR

Customers earn points based on their spending. Ideal for retail, cafés, and businesses where purchase amounts vary.

• Set your ratio (e.g., 1 point per 1 SAR, or 10 points per 1 SAR)
• Higher ratios make rewards feel more valuable
• Consider your profit margins when setting the ratio

Points per Visit

Every visit earns the same points. Perfect for quick-service businesses like salons and car washes.

• Simple for customers to understand
• Encourages frequent visits regardless of spend amount
• Set points per visit (e.g., 10 points per visit)

Buy 5 Get 1 Free

The classic punch card model. After 5 purchases, the 6th is free.

• Each purchase adds a stamp
• After 5 stamps, the 6th is automatically marked as free
• Customize banner images for each stamp position

Learn more about this mode in Buy 5 Get 1 Free Mode.

Manual Addition

Full control over point allocation. Add points manually for any reason.

• Best for personalized loyalty experiences
• Use for special occasions or customer service gestures
• Requires manual entry for each transaction

Step 4: Rewards

Define what customers can redeem with their points.

Creating Rewards

1. Tap "Add Reward"
2. Enter reward name (e.g., "Free Coffee", "20% Off")
3. Set points required to redeem
4. Tap "Save"

Reward Examples

Quick Add Buttons

Customize the point addition buttons that appear during checkout. Set common values for faster operation.

• Example: If most purchases are 50 SAR, create a "50 points" button
• Tip: Add 3-5 buttons covering your most common transaction amounts

Step 5: Publish

After completing all steps, review your card and tap "Create Card" to publish.

After Publishing

Your card is now live and ready to share:

• Access your QR code from the card detail screen
• Share the link via WhatsApp, Instagram, or your website
• Print the QR code for in-store display
• Start adding customers immediately

Editing Your Card

After publishing, you can still make certain changes:

• Can edit: Colors, logo, banner, backfields, rewards
• Cannot edit: Points rules (requires card deletion and recreation)

To edit, go to your card detail screen and tap "Edit Card".

Next Steps

Now that your card is published, you're ready to start adding customers. Continue to Adding Customers to learn how to grow your loyalty program.