Welcome to Niqati Documentation
Your complete guide to building and managing a successful loyalty program with Niqati.
Quick Start
New to Niqati? Start here to get your loyalty program up and running in minutes.
Most merchants are fully set up and adding customers within 15 minutes. Follow our quick start guide to get started.
- Download the app — Get the Niqati merchant app from the App Store or Google Play
- Create your account — Sign up with your business email and basic information
- Design your card — Customize colors, logo, and choose your loyalty model
- Add your first customer — Share your QR code or add customers manually
- Start rewarding loyalty — Add points and watch customers come back
Documentation Categories
Getting Started
Learn the basics of setting up your Niqati account and creating your first loyalty card. These guides cover everything from downloading the app to publishing your first card.
- Sign Up & Account Setup — Create your merchant account
- Creating Your First Card — Design and publish your loyalty card
- Understanding Card Types — Choose the right loyalty model
Managing Customers
Once your card is live, learn how to add customers, issue points, and manage your customer base effectively.
- Adding Customers — QR codes and manual entry
- Adding Points — Issue points for purchases
- Using the Scanner — Fast checkout with QR scanning
Rewards & Redemptions
Set up attractive rewards and manage redemptions to keep your customers engaged and coming back.
- Setting Up Rewards — Create redeemable rewards
- Redeeming Rewards — Process customer redemptions
- Buy 5 Get 1 Free Mode — Classic punch card setup
Notifications
Engage your customers with targeted wallet notifications. Learn about templates, targeting, and best practices.
- Sending Notifications — Reach your customers
- Notification Templates — Pre-written messages
- Notification Settings — Customize appearance
Analytics & Insights
Track your program's performance with comprehensive analytics. Understand your customers and optimize your strategy.
- Viewing Analytics — Dashboard overview
- Customer Insights — Understand your audience
- Performance Metrics — Track success
Settings & Account
Manage your account settings, check sync health, and handle subscription and billing.
- Account Settings — Update your information
- Sync Health — Monitor wallet sync status
- Subscription & Billing — Manage your plan
Card Customization
Make your card stand out with custom designs, backfields, and labels.
- Card Design — Colors, logos, and banners
- Card Backfields — Add links and information
- Custom Labels — Personalize card text
Advanced
Advanced topics including best practices, troubleshooting, and security information.
- Best Practices — Tips for success
- Troubleshooting — Solve common issues
- Security & Privacy — Data protection
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