Best Practices
Tips and strategies for running a successful loyalty program.
Program Design
- Set achievable point targets
- Offer varied reward values
- Keep rewards relevant to your business
- Review and adjust based on redemption rates
Customer Engagement
- Space out notifications for maximum impact
- Target specific segments rather than blasting all customers
- Focus on quality over quantity
- Time notifications strategically
Staff Training
- Train all staff on the scanner
- Encourage staff to promote the program
- Set up quick-add buttons for common amounts